Zingle Blog | Customer Service Texting and Messaging News

7 Reasons to Make Texting Your New Year's Resolution

 
We’re a week into the new year; have you made your resolution?
If you haven’t, you’re not alone because 42% of the population never make a resolution.

Zingle Heads to HEDNA San Diego

Industry professionals are counting down the days until HEDNA, a highly anticipated hospitality conference of the year. For over 25 years, HEDNA (Hotel Electronic Distribution Network Association) has been bringing together the best professional minds in the hospitality industry to explore and...

How to Connect Zingle to Google Adwords

Some things are in life are complicated, like Southwest’s Self-Tagging system. Or navigating Beijing’s roadways.
Connecting your Zingle phone number to Google Adwords is not one of these things.

The Long and Short of It: Short Code vs Long Code Texting

When Neil Papworth sent the first SMS message on a PC in 1992, it was to say “Merry Christmas.”

35 years later, 97% of people send at least one text per day. With over 250 million adults living in the U.S., think about how many “Merry Christmas” texts are about to be sent out in a few weeks.

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Instantly Gratified: Even Google Texts

 
What do drive-thru funeral homes and Google texting have in common?

Convenience, obviously.  (That and flexible hours but we’ll save that for another post.)

Butterball - Text Before You Carve!

Life is full of beautiful moments. Being the one in charge of the Thanksgiving turkey isn’t one of them.

From meddling mother-in-laws to political stalemates with your uncle, we all have reasons to be stressed out over the holidays.

Zingle Welcomes Matt Schvimmer as CMO

 

A Glimpse Into Why I Joined Zingle and How Messaging is Taking Over!

There’s no easy way to say this:  I’m old. 

I don’t know when it happened exactly but let’s just say I find myself outside Nielsen’s coveted demographic.  The upside of being old is that I can throw out 80s references like...

Millennials Prefer sms Over Phone & Email

Millennials will drive consumption in the near future, so if Millennials choose a brand now, they are likely to stay loyal. No small businesses can afford to ignore this massive audience with a passion for technology and on-demand communication. 

Customer Service & Messaging - Takes Two to Tango

Since 2009 we’ve thought about, built products and transformed the way customers interact with businesses, communicating via text and messaging with a two-way, real-time business messaging platform. Giving businesses a way to better communicate with their customers and vice versa is in our DNA, ...

Q2 | Zingle Insights

 

There are a lot of new customer relationships forming! 

Every day, our Zingle team works to build a better product, customer experience, business communication tool to figure out new ways we can make the business & customer relationship even more seamless. Just this past quarter our customers...