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Zingle Blog | Business Messaging | Customer Service & More

Q2 | Zingle Insights

 

There are a lot of new customer relationships forming! 

Every day, our Zingle team works to build a better product, customer experience, business communication tool to figure out new ways we can make the business & customer relationship even more seamless. Just this past quarter our customers...

4 Tools Changing the Way Businesses Communicate

You text, chat, message and call each day to keep relationships alive and well, but do you ever think how some tools, apps and resources make it so easy—even to people across the world? I know that I do.Fundamental changes to the way we communicate and stay in touch with both our professional...

Winning Over Your Customers with Mobile SMS & Messaging

It’s prime time lunch hour for your business and your customer has repeated what they need 17 times, both the customer and business can’t completely understand the other end. What is this? An epic customer service fail.

Every business is in the business of customer service because well, quite...

HITEC's Top Takeaways in 2016

TWEET THIS: http://bit.ly/295nKMG 

HITEC, known as the "World's Largest Hospitality Technology Show", brought some exciting trends & topics to the limelight this year. Held in New Orleans, included were 342 vendors, various keynote speeches from industry & brand experts, for grand totals of over...

Meet The Zingle Team - Q&A w/ Erika Montanez, Technical Support Specialist

Do you have a go-to person you can always ask technology questions? We're lucky at Zingle to have more than one of these go-to's, and Erika Montanez is one of them. While Zingle calls San Diego home and is headquartered here, Erika is "live from New York!" every day on the job. We count on her...

3 Easy Ways Texting Makes Your Business Wildly Successful

Texting has been around for nearly twenty years but it wasn’t until recently that the texting mojo has hit businesses. Previously, texting was just a way to chat with friends and family—now it is the most efficient way for any size business to connect with their customers. Today’s on-demand...

5 Things You Need To Know for Messaging in Business

Text messaging is the fastest way to communicate in business. Quicker than email and more convenient than a phone call, it’s become commonplace. As experts now in the business communications space,  at Zingle we are seeing multiple businesses use online systems & softwares to respond to their...

Meet The Zingle Team - Q&A w/ Nathan Jovin, Director of Technology

Behind our powerful messaging technology is a pretty big team member (like the man behind the curtain at OZ). Nathan Jovin is our magic man, our coding unicorn - and directs our technology department... (read more below)

Meet The Zingle Team - Q&A w/ Jon Anderson, Customer Support Manager

Blog world, meet the man behind the "anything you need" for customers at Zingle since we began, Jon Anderson. If you know our Zingle story (born from our founder trying to get his coffee faster), then you'll be excited to hear that Jon is the original barista serving faster coffee... Zingle...

Zingle Post On Medium: Creating Bots

Written By Zingle's own Nathan Jovin, Director of Technology:

At Zingle we’ve been doing message-based automations since 2013. After Facebook’s recent F8 keynote, there’s a ton of buzz around bots in the tech world. Major messaging platforms like Telegram, Facebook Messenger, and Slack all have...