Zingle Blog | Business Texting & Customer Experience

Maikayla Desjardins

Proud Zingler, Sunshine Duchess, Marketing Maven, Good Vibes Only, East/West #zingleme

Recent Posts

Landline texting made possible

Why Businesses Should Start Texting From Their Landline

Face it, it’s 2017: everyone is texting. If you haven’t integrated text messaging into your business, you’re missing out on infinite opportunities to engage with your customers using their preferred method of communication.

Zingle Heads to HEDNA San Diego

Industry professionals are counting down the days until HEDNA, a highly anticipated hospitality conference of the year. For over 25 years, HEDNA (Hotel Electronic Distribution Network Association) has been bringing together the best professional minds in the hospitality industry to explore and...

Zingle Welcomes Matt Schvimmer as CMO


A Glimpse Into Why I Joined Zingle and How Messaging is Taking Over!

There’s no easy way to say this:  I’m old. 

I don’t know when it happened exactly but let’s just say I find myself outside Nielsen’s coveted demographic.  The upside of being old is that I can throw out 80s references like...

Millennials Prefer sms Over Phone & Email

Millennials will drive consumption in the near future, so if Millennials choose a brand now, they are likely to stay loyal. No small businesses can afford to ignore this massive audience with a passion for technology and on-demand communication. 

Customer Service & Messaging - Takes Two to Tango

Since 2009 we’ve thought about, built products and transformed the way customers interact with businesses, communicating via text and messaging with a two-way, real-time business messaging platform. Giving businesses a way to better communicate with their customers and vice versa is in our DNA, ...

Q2 | Zingle Insights


There are a lot of new customer relationships forming! 

Every day, our Zingle team works to build a better product, customer experience, business communication tool to figure out new ways we can make the business & customer relationship even more seamless. Just this past quarter our customers...

4 Tools Changing the Way Businesses Communicate

You text, chat, message and call each day to keep relationships alive and well, but do you ever think how some tools, apps and resources make it so easy—even to people across the world? I know that I do.Fundamental changes to the way we communicate and stay in touch with both our professional...

Winning Over Your Customers with Mobile SMS & Messaging

It’s prime time lunch hour for your business and your customer has repeated what they need 17 times, both the customer and business can’t completely understand the other end. What is this? An epic customer service fail.

Every business is in the business of customer service because well, quite...

3 Easy Ways Texting Makes Your Business Wildly Successful

Texting has been around for nearly twenty years but it wasn’t until recently that the texting mojo has hit businesses. Previously, texting was just a way to chat with friends and family—now it is the most efficient way for any size business to connect with their customers. Today’s on-demand...