Zingle Blog | Business Texting & Customer Experience

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Infographic: Text Messaging is the New Email for Customer Communication

Posted at 09:09 by David Wang . 0 Comments .

 

Getting the attention of today’s digitally savvy consumers is tougher than ever. With email spam making up 45% of all emails, you need to find new ways to reach more customers in today’s smartphone-obsessed world. Providing multiple communication touchpoints enables you to be where your customers are, no matter how they choose to interact.

Text messaging has recently become a popular communication for businesses as 80% of people are using texting for business. Why should your businesses use text messaging to communicate with customers? Because it works!

We’ve created an infographic to show the effectiveness of text messaging vs. email for customer communication.

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Download the Infographic

Want to see how Zingle can improve your customer service experience? Request an interactive demo today. 

Tags: Customer Experience, Business Texting