Zingle Blog | Business Texting & Customer Experience

10 Questions to Ask When Choosing a Business Text Messaging Solution

Evaluating software for your business is always a tough task. No matter what kind of solution you are looking for, there are countless providers that say they offer what you need.

Why You’re Doing Business Texting Wrong, and How to Fix It.

Many businesses are starting to use text messaging as a new way to communicate with their customers, with applications from customer service to marketing. In fact, 80% of people already use text messaging for business purposes. However, some businesses see text messaging as simply a feature or...

Top 3 Takeaways from the Messaging Tech Session at Advertising Week New York 2017

This week, industry leaders in marketing, advertising, media, and technology gathered in New York City for Advertising Week to discuss challenges and opportunities that businesses face today.  At the conference, the leaders shared their thoughts and best practices for how businesses can tackle...

5 Reasons Text Messaging is the Future of Customer Experience

Consumers today are in control when it comes to how they want to interact with businesses. With many channels available including website, email, phone, live chat and social media, it’s up to forward-thinking businesses to leverage as many channels as possible to deliver the best customer...