Zingle Blog | Customer Experience & Service News and Tips

How To Use Text Messaging to Save More and Hire Less

 
MONEY IS TIGHT. And unless you’re a fully vested startup in Silicon Valley, having enough staff to cover every need of your business is a luxury.

Sack the Competition With Texting this Super Bowl

 
Handoff, execution, completion. These words, usually tossed around in the office, will be the same ones you’ll hear this Sunday. 

Landline texting made possible

Why Businesses Should Start Texting From Their Landline

Face it, it’s 2017: everyone is texting. If you haven’t integrated text messaging into your business, you’re missing out on infinite opportunities to engage with your customers using their preferred method of communication.

7 Reasons to Make Texting Your New Year's Resolution

 
We’re a week into the new year; have you made your resolution?
If you haven’t, you’re not alone because 42% of the population never make a resolution.

How to Connect Zingle to Google Adwords

Some things are in life are complicated, like Southwest’s Self-Tagging system. Or navigating Beijing’s roadways.
Connecting your Zingle phone number to Google Adwords is not one of these things.

The Long and Short of It: Short Code vs Long Code Texting

When Neil Papworth sent the first SMS message on a PC in 1992, it was to say “Merry Christmas.”

35 years later, 97% of people send at least one text per day. With over 250 million adults living in the U.S., think about how many “Merry Christmas” texts are about to be sent out in a few weeks.

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4 Tools Changing the Way Businesses Communicate

You text, chat, message and call each day to keep relationships alive and well, but do you ever think how some tools, apps and resources make it so easy—even to people across the world? I know that I do.Fundamental changes to the way we communicate and stay in touch with both our professional...

Winning Over Your Customers with Mobile SMS & Messaging

It’s prime time lunch hour for your business and your customer has repeated what they need 17 times, both the customer and business can’t completely understand the other end. What is this? An epic customer service fail.

Every business is in the business of customer service because well, quite...

HITEC's Top Takeaways in 2016

TWEET THIS: http://bit.ly/295nKMG 

HITEC, known as the "World's Largest Hospitality Technology Show," brought some exciting trends & topics to the limelight this year. Held in New Orleans, included were 342 vendors, various keynote speeches from industry & brand experts, for grand totals of over...

Meet The Zingle Team - Q&A w/ Erika Montanez, Technical Support Specialist

Do you have a go-to person you can always ask technology questions? We're lucky at Zingle to have more than one of these go-to's, and Erika Montanez is one of them. While Zingle calls San Diego home and is headquartered here, Erika is "live from New York!" every day on the job. We count on her...