Zingle Blog | Customer Experience & Service News and Tips

Using Google Adwords Click to Message Extensions to Drive more Engagement and Conversion

 
With mobile devices accounting for about 53% of paid search clicks, and 97% of smartphone owners using text messaging, it’s a no-brainer that your business should be using Google’s AdWords Click to Text Message Extension.  

There are many benefits of using the click to text ad extension in...

HITEC's Top Takeaways in 2016

TWEET THIS: http://bit.ly/295nKMG 

HITEC, known as the "World's Largest Hospitality Technology Show," brought some exciting trends & topics to the limelight this year. Held in New Orleans, included were 342 vendors, various keynote speeches from industry & brand experts, for grand totals of over...

Meet The Zingle Team - Q&A w/ Erika Montanez, Technical Support Specialist

Do you have a go-to person you can always ask technology questions? We're lucky at Zingle to have more than one of these go-to's, and Erika Montanez is one of them. While Zingle calls San Diego home and is headquartered here, Erika is "live from New York!" every day on the job. We count on her...

3 Easy Ways Texting Makes Your Business Wildly Successful

Texting has been around for nearly twenty years but it wasn’t until recently that the texting mojo has hit businesses. Previously, texting was just a way to chat with friends and family—now it is the most efficient way for any size business to connect with their customers. Today’s on-demand...

5 Things You Need To Know for Messaging in Business

Text messaging is the fastest way to communicate in business. Quicker than email and more convenient than a phone call, it’s become commonplace. As experts now in the business communications space,  at Zingle we are seeing multiple businesses use online systems & softwares to respond to their...

Meet The Zingle Team - Q&A w/ Nathan Jovin, Director of Technology

Behind our powerful messaging technology is a pretty big team member (like the man behind the curtain at OZ). Nathan Jovin is our magic man, our coding unicorn - and directs our technology department... (read more below)

Meet The Zingle Team - Q&A w/ Jon Anderson, Customer Support Manager

Blog world, meet the man behind the "anything you need" for customers at Zingle since we began, Jon Anderson. If you know our Zingle story (born from our founder trying to get his coffee faster), then you'll be excited to hear that Jon is the original barista serving faster coffee... Zingle...

Zingle Post On Medium: Creating Bots

Written By Zingle's own Nathan Jovin, Director of Technology:

At Zingle we’ve been doing message-based automations since 2013. After Facebook’s recent F8 keynote, there’s a ton of buzz around bots in the tech world. Major messaging platforms like Telegram, Facebook Messenger, and Slack all have...

Fast Facebook F8 Conference Highlights - Zingle's take

Facebook recently held their annual F8 Conference in San Francisco.  Zingle was invited to attend as well as participate in the event.  Overall, it was a total blast. We wanted to call out some of the amazing highlights.

Zingle Integrates New Product with Facebook Messenger

Zingle is excited to announce that we are launching a new Zingle product, integrated with Facebook Messenger. Businesses can now leverage Zingle to have a real-time 2-way conversation with consumers using Messenger, providing a better and more personalized customer experience.