Zingle Blog | Business Texting & Customer Experience

Why You’re Doing Business Texting Wrong, and How to Fix It.

Many businesses are starting to use text messaging as a new way to communicate with their customers, with applications from customer service to marketing. In fact, 80% of people already use text messaging for business purposes. However, some businesses see text messaging as simply a feature or...

5 Reasons Text Messaging is the Future of Customer Experience

Consumers today are in control when it comes to how they want to interact with businesses. With many channels available including website, email, phone, live chat and social media, it’s up to forward-thinking businesses to leverage as many channels as possible to deliver the best customer...

HITEC's Top Takeaways in 2016

TWEET THIS: http://bit.ly/295nKMG 

HITEC, known as the "World's Largest Hospitality Technology Show," brought some exciting trends & topics to the limelight this year. Held in New Orleans, included were 342 vendors, various keynote speeches from industry & brand experts, for grand totals of over...

Meet The Zingle Team - Q&A w/ Erika Montanez, Technical Support Specialist

Do you have a go-to person you can always ask technology questions? We're lucky at Zingle to have more than one of these go-to's, and Erika Montanez is one of them. While Zingle calls San Diego home and is headquartered here, Erika is "live from New York!" every day on the job. We count on her...

5 Things You Need To Know for Messaging in Business

Text messaging is the fastest way to communicate in business. Quicker than email and more convenient than a phone call, it’s become commonplace. As experts now in the business communications space,  at Zingle we are seeing multiple businesses use online systems & softwares to respond to their...

Meet The Zingle Team - Q&A w/ Nathan Jovin, Director of Technology

Behind our powerful messaging technology is a pretty big team member (like the man behind the curtain at OZ). Nathan Jovin is our magic man, our coding unicorn - and directs our technology department... (read more below)

Meet The Zingle Team - Q&A w/ Jon Anderson, Customer Support Manager

Blog world, meet the man behind the "anything you need" for customers at Zingle since we began, Jon Anderson. If you know our Zingle story (born from our founder trying to get his coffee faster), then you'll be excited to hear that Jon is the original barista serving faster coffee... Zingle...