Zingle Blog | Customer Experience & Service News and Tips

Meet The Zingle Team - Q&A w/ Karen Dillen - Senior Implementation Consultant

In our next post of our blog series about our team, we talk to Karen Dillen. Karen is Zingle's Senior Implementation Consultant, and has been with Zingle for just over 6 years. As somebody that has been so in touch with our customers for so long, we wanted to speak to Karen about all of her...

Meet The Zingle Team - Q&A w/ David Peace - Chief Technology Officer

In our second post of our blog series about our team, next up is David Peace, Zingle's CTO. As somebody that has been with Zingle and is very seasoned with our product & markets, we are stoked to get some of his words & wisdom shared!  (read more below)

Meet The Zingle Team - Q&A w/ Tara Bohnert - VP, Sales

In the first of many people to meet on the Zingle Team, we start with Zingle's VP of Sales, Tara Bohnert. We have introduced Tara in a previous welcome post, but her experience in summary is most recently from.. (read more below)

The Key To Uber’s Success in 2016 and Beyond

2016 will most certainly have some exciting trends, but I believe that there is one in particular that is one of the most impactful to both businesses and consumers…

Turn Customer Demand Volatility Into Customer Success

In today’s world, businesses face 2 key challenges:

  1. Dealing with change
  2. Staying aligned with customers

Zingle adds power to the team - welcome Tara B!

Joining Zingle is our new VP of Sales, Tara Bohnert.Tara comes from a very successful and lengthy career with Active Network, also local to San Diego.

The Power of Technology | 7 Things Every Hotel Should Be Doing in 2015

With travelers & hotel guests always on-the-go, being mobile-friendly is now an absolute business essential. Simply having a nice website just doesn't cut it. Now, all services, information, and conversations are - or are being developed- for mobile technologies... 

10 Simple Things for Customer “Servicers” to Create Happy Customers

American writer and lecturer Dale Carnegie literally wrote the book on customer service, sales and leadership in America during the 20th century. That’s why his philosophy is still at the core of much corporate and sales training to this day. Here’s a few of his quick tips on how you and your...

New York Times: No Need to Call the Front Desk, Just Send a Text

“No problem, sir! We will deliver your text order for room service in 10 minutes.”

Wouldn’t it be nice to give consumers an immediate response for service everywhere they go, right on your mobile device? According to The New York Times, if you stay at a hotel with a texting service, that’s exactly...

HITEC 2015: Technologies Growing Guest Satisfaction & Revenue

HITEC, the world’s largest hospitality technology show, has completed another successful and exciting conference for 2015. Held in Austin, Texas, the event includes everything from exhibitors, breakout sessions, keynote speakers, numerous tech talks, and even a space set aside for graduate students...