Zingle Blog | Business Texting & Customer Experience

Small Hotel - Big Customer Service Heart

A woman recently wrote a positive online review of a small hotel in Hollywood, Calif., that included some examples of amazing customer service...

Puttin' on the Ritz - Earning Raving Customer Reviews

The Ritz Carlton is widely recognized as the gold standard of hospitality and great customer service because it brings in the highest guest-satisfaction rankings in the biz.

So how can you create what one Ritz executive calls “passionate, raving fans?” We decided to take a closer look at how...

Customer Service Masters - Krispy Kreme

To end this week on a positive note let’s look to one of the absolute masters of customer service: Krispy Kreme.

Krispy Kreme is at the top of its customer service game because..

Bonus Blog! 2014/2015 TRAVEL HACKS

We interrupt your regularly scheduled blog stories (Customer Experiences) to bring you the best 2014 - 2015 travel hacks! Download a free inforgraphic to ring in the new year!

A Customer Experience "Attitude"

Beth loves visiting the pacific northwest's plethora of natural hot springs in gorgeous remote settings. And one of the loveliest places she’s visited is Belknap Hot Springs along the McKenzie River. 

Best Customer Experiences | Palm Springs Resort Drives More Guests

Bonnie R. writes to us from Southern California regarding the Palm Springs Rendezvous, a boutique hotel that has come up with a great way to deliver excellent customer service and advertise to locals at the same time, driving more guests and more exposure for the business...

Birthday Touches Bring Rave Reviews on Customer Service

Internet blogger Shep Hyken shared a couple of great examples of strong customer service that happened to him all on the same day...

Have Juice, Will Travel. A Customer Loyalty Story.

Bill Lynch in Nevada shared a great example of going that extra step for your customers in order to ensure they stick around long term – even when the going gets tough.


Lynch wrote to tell us about his favorite local juice bar.

Hook Me Up (to T-Mobile®) Before You gogo®, & Text from Anywhere.

Why should you have to forfeit great cell service or customer experiences just because you’re a few miles up in the air? These days, the truth is, there’s no reason at all. And one company is making sure the sky’s the limit when it comes to giving you great service even at cruising altitude....

Life Skills, Horse Thrills & Customer Loyalty at Silver Horse Ranch

Sooz Dixon of Bend, Oregon, compliments Silver Horse Ranch owner and riding instructor Sarah Resor for running a riding camp that delivers great customer service to kids and parents alike.