Zingle Blog | Business Texting & Customer Experience

Millennials Prefer sms Over Phone & Email

Millennials will drive consumption in the near future, so if Millennials choose a brand now, they are likely to stay loyal. No small businesses can afford to ignore this massive audience with a passion for technology and on-demand communication. 

Customer Service & Messaging - Takes Two to Tango

Since 2009 we’ve thought about, built products and transformed the way customers interact with businesses, communicating via text and messaging with a two-way, real-time business messaging platform. Giving businesses a way to better communicate with their customers and vice versa is in our DNA, ...

4 Tools Changing the Way Businesses Communicate

You text, chat, message and call each day to keep relationships alive and well, but do you ever think how some tools, apps and resources make it so easy—even to people across the world? I know that I do.Fundamental changes to the way we communicate and stay in touch with both our professional...

Winning Over Your Customers with Mobile SMS & Messaging

It’s prime time lunch hour for your business and your customer has repeated what they need 17 times, both the customer and business can’t completely understand the other end. What is this? An epic customer service fail.

Every business is in the business of customer service because well, quite...

3 Easy Ways Texting Makes Your Business Wildly Successful

Texting has been around for nearly twenty years but it wasn’t until recently that the texting mojo has hit businesses. Previously, texting was just a way to chat with friends and family—now it is the most efficient way for any size business to connect with their customers. Today’s on-demand...

Turn Customer Demand Volatility Into Customer Success

In today’s world, businesses face 2 key challenges:

  1. Dealing with change
  2. Staying aligned with customers

Zingle adds power to the team - welcome Tara B!

Joining Zingle is our new VP of Sales, Tara Bohnert.Tara comes from a very successful and lengthy career with Active Network, also local to San Diego.