Zingle Blog | Business Texting & Customer Experience

Texting: Welcome to the Next Revolution in CRM

 
CRM has evolved from traditional methods of direct advertising and one-way communication into modern mediums such as Social and Mobile. 

Zingle & HotSOS: Optimizing the Hospitality Experience from Coast-to-Coast

 
Since we announced our partnership last year, Amadeus HotSOS and Zingle have partnered together to provide a superior hospitality experience for guests, helping hotels create great customer service by connecting the latest guest technologies to the resources that deliver service at a hotel.

Drop the Chocolates and Get Back into the Gym

 
It’s February and your New Year’s Resolution of making healthier lifestyle decisions has gone down the toilette.

How To Use Text Messaging to Save More and Hire Less

 
MONEY IS TIGHT. And unless you’re a fully vested startup in Silicon Valley, having enough staff to cover every need of your business is a luxury.

Millennials Prefer sms Over Phone & Email

Millennials will drive consumption in the near future, so if Millennials choose a brand now, they are likely to stay loyal. No small businesses can afford to ignore this massive audience with a passion for technology and on-demand communication. 

Customer Service & Messaging - Takes Two to Tango

Since 2009 we’ve thought about, built products and transformed the way customers interact with businesses, communicating via text and messaging with a two-way, real-time business messaging platform. Giving businesses a way to better communicate with their customers and vice versa is in our DNA, ...

4 Tools Changing the Way Businesses Communicate

You text, chat, message and call each day to keep relationships alive and well, but do you ever think how some tools, apps and resources make it so easy—even to people across the world? I know that I do.Fundamental changes to the way we communicate and stay in touch with both our professional...

Winning Over Your Customers with Mobile SMS & Messaging

It’s prime time lunch hour for your business and your customer has repeated what they need 17 times, both the customer and business can’t completely understand the other end. What is this? An epic customer service fail.

Every business is in the business of customer service because well, quite...

HITEC's Top Takeaways in 2016

TWEET THIS: http://bit.ly/295nKMG 

HITEC, known as the "World's Largest Hospitality Technology Show," brought some exciting trends & topics to the limelight this year. Held in New Orleans, included were 342 vendors, various keynote speeches from industry & brand experts, for grand totals of over...

Meet The Zingle Team - Q&A w/ Erika Montanez, Technical Support Specialist

Do you have a go-to person you can always ask technology questions? We're lucky at Zingle to have more than one of these go-to's, and Erika Montanez is one of them. While Zingle calls San Diego home and is headquartered here, Erika is "live from New York!" every day on the job. We count on her...